Friends and Family Results 2026

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

Q2 Please tell us why you selected this statement. Comments given:

• The doctor was friendly, helpful and I feel like things have progressed.
• I know that when i see certain people i get well looked after and at my age it is good to know that
• From start to finish (ringing reception to seeing doctor in less than 24hours) clean premises, friendly staff
• Being a new patient, I found the doctor to be very thorough. He took time to explain my results in detail, he didn't rush which put me at ease. I am very pleased with the care I have received.
• I find the triage form to fill in via text very easy. I was contacted very quickly via phonecall offering me an appointment very soon. I wasn't waiting long to be seen for my appointment. The clinician was friendly, approachable, thorough and very helpful.
• GP is professional, helpful, patient centred and helpful. GP listens to patient and scrutinises to get to the bottom of the problem.

• Excellent considerations of my concerns to find a diagnosis. Investigation is ongoing and good care taken by the doctor to find the solution for my ailment. Very good care.

• The doctor was very very friendly and made me feel comfortable. He explained everything very well and made sure i understood what he was talking about.

• Staff is very friendly, approachable and helpful. They demonstrate patient centred care and make you feel listened to.